Privacy Policy

1. Introduction

App Bouncer ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our identity verification services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy should be read in conjunction with our Terms of Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our identity verification services
• Contact us for support
• Subscribe to our communications

This information may include: name, email address, phone number, government-issued identification documents, biometric data, and other identity verification information.

2.2 Technical Information

We automatically collect certain information when you access our Service:

• IP address and geolocation data
• Device information and browser type
• Usage patterns and analytics data
• Cookies and similar tracking technologies
• Log files and error reports

2.3 Third-Party Information

We may receive additional information about you from third-party sources, including identity verification databases, fraud prevention services, and public records, to enhance the accuracy and security of our verification services.

3. How We Use Your Information

We use your personal information for the following purposes:

• Identity Verification: To verify your identity and prevent fraud
• Service Provision: To provide, maintain, and improve our services
• Compliance: To comply with legal obligations and regulatory requirements
• Security: To protect against unauthorized access and malicious activities
• Communication: To respond to inquiries and provide customer support
• Analytics: To analyze usage patterns and improve user experience
• Legal Obligations: To comply with applicable laws and legal processes

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary to perform our services
• Legitimate Interests: For fraud prevention, security, and service improvement
• Legal Compliance: To comply with applicable laws and regulations
• Consent: Where you have explicitly consented to specific processing activities

5. Information Sharing and Disclosure

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

5.2 Legal Requirements

We may disclose your information when required by law, such as:

• In response to legal process or government requests
• To protect our rights, property, or safety
• To investigate fraud or security issues
• To comply with regulatory requirements

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, subject to appropriate safeguards.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption in transit and at rest
• Multi-factor authentication
• Regular security audits and assessments
• Access controls and employee training
• Secure data centers with physical safeguards
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information collected
• Legal and regulatory requirements
• The purpose for which the data was collected
• Our legitimate business interests

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

8. Your Privacy Rights

8.1 General Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing based on legitimate interests

8.2 GDPR Rights (EU Residents)

If you are in the European Union, you have additional rights under GDPR:

• Right to restriction of processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

8.3 CCPA Rights (California Residents)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage information. You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookie Notice.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications for significant changes
• Providing in-app notifications where applicable

Your continued use of our services after the effective date constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.